People are Talking
Our Organizational Development Department makes it a priority to get feedback from our residents about their care. Recently, we asked our skilled nursing residents to fill out a Resident Satisfaction Survey. These surveys – and our resident’s responses – are a valuable means for us to assess the care, services and relationship building that takes place on our campuses. Take a look at some of the comments. We appreciate such colorful sentiments from our residents!
“Once admitted, I realized the staff was excellent. They checked in multiple times and addressed all of our issues.”
“The nursing staff have been very helpful, nice and kind.”
“Nurses are always available and check on me quite often.”
“The people are very caring and the building is clean.”
“Everyone here has been amazing and friendly.”
“I’m Catholic and I love the Kosher meals! No complaint about the food!”
“Rehab is working me hard to get me to my granddaughter’s wedding.”
“Excellent food. Always nice, warm with a good presentation.”
“I love the openness of the spaces.”
“I am treated like a king!”
“It is beautiful here. I may never leave!”
