February 16, 2023

Message from Rob Whitten, President of JGS Lifecare

Rob Whitten headshot

Dear Residents and Families,

I hope 2023 is off to a great start for you as we look forward to a bright and warm spring. With a record -breaking cold stretch in February, I feel it’s an appropriate time to update everyone about some recent events at JGS.

On the morning of February 5, the JGS Campus was impacted by two sprinkler pipes bursting open. One was located at JNH in our A1 Household and the other was located at our Ruth’s House Assisted Living Facility. Staff in both locations responded quickly, immediately notifying the local fire department and campus leadership. Unfortunately, the pressure of the water affected almost all of the A1 Household and multiple apartments at Ruth’s House.

Leadership from the two buildings reacted swiftly by temporarily relocating all effected residents to safe and dry areas within each building. A temporary space was set up in our JNH auditorium and the affected residents at Ruth’s House were moved to other apartments for safety purposes. Throughout the day we worked with the fire department, electricians, and elevator company to assess any damage and ensure the spaces were safe to be reoccupied. Once we were given the green light, a restoration and cleaning crew were brought in to treat and remove the water from the affected areas.

After many hours of assessing and cleaning, we were able to begin the process of reoccupying the effect spaces. This would not have been at all possible without our hard-working staff members who were scheduled that day as well as the 35 additional staff members who dropped what they were doing that Sunday morning and came to help. I can’t begin to explain the impact this group had on our safety and security.

Repair work has already begun and will continue for several more weeks, particularly on the A1 Household. We hope that you bear with us and pardon our appearance as we continue to renovate and assess.

Thank you for your understanding and support. It makes a huge difference!


Robert Whitten
Regional President
JGS Lifecare