Covid-19 FAQs

Our Safe Clean Care Commitment

COVID-19 Commitment to Clean FAQ

What new cleaning procedures have been implemented?
  • All common areas including entry ways, elevators and public bathrooms are sanitized with new electrostatic sprayer technology several times throughout the day. High touch surface areas, such as counters, door knobs, chairs and elevator buttons are regularly sanitized.
  • Resident apartments receive a deep cleaning and sanitization once a week utilizing the new electrostatic sprayer technology.
  • Staff areas, including entries, lounges, and locker areas are thoroughly cleaned daily, and receive a deep cleaning and sanitization once a week utilizing the new electrostatic sprayer technology.
What is electrostatic spray technology?
Electrostatic spray surface cleaning is the process of spraying an electrostatically charged anti-viral mist onto surfaces and objects. Because the particles in the spray are positively charged, they cling to and coat any surface they're aimed at. Electrostatic technology permits the application of a thin even chemical coating on all surfaces and the disinfectant even wraps around curves and gets into cracks and crevices as charged particles look for space to attach, offering a better and more secure coverage. For videos outlining the benefits of these cleaning systems click here:
Are products used to sanitize non-toxic and safe?
The products used in common areas and resident apartments is a liquid Lysol® called Hospital 256. It is safe but should not be sprayed on or too near a resident, so residents are not in their apartment during sanitization. We also use a Clorox® product in common areas and residents and staff are not in the areas during application.
How will residents know if their apartment has received a deep clean and sanitization?
A sign stating “This apartment has been deep cleaned and sanitized” is placed in the apartment when cleaning and sanitization process is complete.
  • All common areas including entry ways, elevators and public bathrooms are sanitized with new electrostatic sprayer technology several times throughout the day. High touch surface areas, such as counters, door knobs, chairs and elevator buttons are regularly sanitized.
  • Resident apartments receive a deep cleaning and sanitization once a week utilizing the new electrostatic sprayer technology.
  • Staff areas, including entries, lounges, and locker areas are thoroughly cleaned daily, and receive a deep cleaning and sanitization once a week utilizing the new electrostatic sprayer technology.
Electrostatic spray surface cleaning is the process of spraying an electrostatically charged anti-viral mist onto surfaces and objects. Because the particles in the spray are positively charged, they cling to and coat any surface they're aimed at. Electrostatic technology permits the application of a thin even chemical coating on all surfaces and the disinfectant even wraps around curves and gets into cracks and crevices as charged particles look for space to attach, offering a better and more secure coverage. For videos outlining the benefits of these cleaning systems click here:
The products used in common areas and resident apartments is a liquid Lysol® called Hospital 256. It is safe but should not be sprayed on or too near a resident, so residents are not in their apartment during sanitization. We also use a Clorox® product in common areas and residents and staff are not in the areas during application.
A sign stating “This apartment has been deep cleaned and sanitized” is placed in the apartment when cleaning and sanitization process is complete.